We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Team,
For calendar integration, are professional accounts needed, or are free accounts good to go for Google or Microsoft?
Thank you.
Aleksandar
Hello Aleksandar,
Thank you for reaching out to us.
No, you do not need a professional account. You can connect your employees to their personal accounts.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Thank you.
You are talking about the employees. What about the main calendar? Is this still the same? Do I don`t need a professional account in any case?
Aleksandar
Hello Aleksander,
As Marko is currently on vacation, I will fill in for him.
The employees are the only ones that can be connected to Google or Outlook calendars and the connection will be possible with a free Google account.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks again to you too,
one more thing. Im facing the issue that already blocked events in the main calendar of the Outlook calendar is not synchronized and shown in Amelia. The end result is that overbooking can happen. Can you help me get events synchronized in Amelia too?
Aleksandar
Hello Aleksandar,
Thank you for clearing that up.
Events from Outlook Calendar will not be displayed in Amelia but busy events from Outlook Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Outlook Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Outlook Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables