We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
I am contacting you because I would like to help you make changes for Amelia's schedule in this view.
The dial is grey, on white, so it's very inconspicuous and my clients don't always scroll through the schedules to see more.
I would have preferred this wheel to be customizable in color (I would have put it in red or gold for my website).
Do you think you can report this information so that users are satisfied?
Thank you.
(view the photo)
Attached files: Screenshot 2023-06-08 17.03.27.png
Hello there.
Thank you for reaching out to us.
This is the old Step-by-Step booking form, which was replaced with a new Step-by-Step booking form 2.0.
The old form is still there for old users, but in time it will be removed completely. This booking form is currently only being maintained so it works correctly, but all new features, shortcodes, filters, and functionalities will not be added to it.
I'm sorry to be the bearer of bad news, but you may want to consider switching over to the new form which is faster, easier to customize, and better looking (in our opinion at least).
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables