We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello. Before, congratulations for the magnificent plugin that you have made!
Starting to configure it, we cannot make the reservation for days, only for hours. We are a Co-working space, and in addition to renting the spaces for 1 day (24 hours) we need to be able to do blocks of several days, weeks and months. Is it possible to do it with Amelia? If we can't, I think we'll ask you to return the product.
Hoping to be able to solve this detail, we greet you from Zaraworking (Zaragoza Spain).
Thank you so much!!
Good morning,
I am an Amélia user myself, which I also really appreciate! But just like you, I would be interested in longer reservations (2 days, 3 days, 1 week..etc)
Because the current method would be to "repeat the appointment" but I don't prefer to use it, because it's too complicated for the clients.
(or use another plug-in for longer reservations of 1 day.. but too bad, I really like Amélia).
Hi all!
Thank you for reaching out to us.
Amelia is designed mainly for appointment-bookings. We did add Events later on, but they depend on a fixed date and a fixed time. Multi-day bookings is a lot more difficult to implement in a mature product that hasn't been using this so even though we have that planned, I can't say when it will be available.
I agree with @Professionelam - even if you use the "Recurring Appointments" feature, it's not what people are used to. They need to select a date range and block those dates. We know this, and we'll work toward it, but for the time being, Amelia is not the best choice for multi-day bookings.
@Miguel, if you need to return the plugin because of this, we can understand. We have a 15-day money-back guarantee, so please log into our store and submit a refund request through there if that's your final decision.
If there's anything else I can do to help, please let me know.
Kind Regards,
Aleksandar Vuković
[email protected]
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