We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello, could you please update the description, I think its not working with WP-control plugin as described on your page…
I hope you can help me and others!
thanks,
Lukas
Attached files: Screenshot 2023-06-08 at 09.48.32.png
Screenshot 2023-06-08 at 09.48.23.png
Hi, Lukas.
I can see the issue. There is an error in the syntax, we had this happen with WP Crontrol,
for some reason it 'prefers' to have single quotes rather than double quotes inside the file_get_contents brackets, so for example like this :
Of course, just edit the URL part inside the quotes for your site that you found in the Amelia Notifications,
and it should work.
Let us know if that fixes the Syntax error.
If not, we can remotely take a look.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
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