Hi, Chloe.

Please go through this Documentation Page,

it has a step-by-step guide how you can set up the Outlook integration with Amelia,

and how you can connect each Employee to their Outlook Calendar,

you will also be able to sync Busy Calendar Slots if you need to block times for booking in Amelia.

Let us know if you still need assistance. Thanks.

Hello Chloe.

Thank you for reaching out to us.

Please check out this video about Outlook Calendar integration. It's about 2 years old, but it still checks out.

Let me know if there's anything else I can do to help.