We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
with the booking calendar, is it possible to set a booking for the whole day or in an hourly range? And does the Form provide a function to recalculate the price based on pre-selected options in real time?
Greetings
Mateusz Przybysz
Hello Mateusz.
Thank you for reaching out to us.
The availability of services is determined by the Work Hours and Special Days of your employees. If the employees have working hours from Mon - Fri, from 09:00 - 17:00, all services the employees are assigned to will be able to provide appointments during those times, dependent on the duration of each service.
Special Days overwrite regular working hours, so if your employee is working from 09:00 - 17:00, you can create a special date for a certain date or date range, and override those hours. Please note that Special Days cannot overwrite Days Off.
If the service duration is set to 1 hour, and the employee works 8 hours a day, there will be 8 time slots customers can book. You can also configure Custom Duration so the same service can last 1 hour, 2 hours, 5 hours, 12 hours, etc.
The form always shows the price with everything included (additional people, extras added, different duration).
Kind Regards,
Aleksandar Vuković
[email protected]
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