As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I'm dealing with the same! It keeps asking me for my Envato purchase code but I purchased via your Amelia website.
Hi guys.
Sorry for the inconvenience.
I just checked the settings for this ticketing platform, and everything seems to be configured fine here.
I've reached out to our developers and the platform's support team, so hopefully, it will be resolved soon.
In the meantime, please feel free to open PRIVATE pre-purchase tickets and paste your purchase codes in there so we can verify them.
Thank you in advance, and sorry for the inconvenience!
Kind Regards,
Aleksandar Vuković
[email protected]
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