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Hi, I can't submit a ticket the way I usually do. It's asking for an Envato code??
More importantly, since this morning, I suddenly cannot show more than one category's packages on my packages page. https://enkademy.com/packages/
It was fine yesterday.
Kindly assist.
Hello Jeanine.
There was an issue with this ticketing platform that we're using, sorry for the inconvenience. It's been resolved now.
I checked your page, and I see quite a lot of different options:
Has the issue been resolved?
If not, can you please be more specific about what should be displayed there?
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksander,
Thank you for your feedback. The problem is not solved. I accidentally discovered that if I have one catalog view with all the tutor packages, it solves the problem. But the moment I remove the "all packages" section, it erases everything again. I'm going to do that quickly so that you can see what I mean.
Here are some screenshots. I changed it back so that my clients can book packages.
Hi again, Jeanine.
Can you please record your screen for me, showing me how I can replicate this issue?
After that, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables