We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Do I have to change anything in the WP settings when I am updating Amelia, I understand I should deactivate and delete the Amelia plug-in before installing the new plug-in
Where are the Google integration details stored, or do I have to re-enter everything again?
What other setup process do I need to follow?
Thank you
Hello Dan.
You don't have to delete the plugin with new versions of WordPress.
In order to keep everything, please take a look at the article below, and choose your preferred method of updating the plugin.
Updating the plugin to the latest version
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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