We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am wondering if there is a way using Amelia that I can automatically hide/disable certain services until the customer has undertaken a specific booking.
For example, in the case where you would only allow a introductory/beginner session before showing intermediate/advanced session.
Thanks
Hello Sebastian.
Thank you for reaching out to us.
I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.
Amelia has no way of limiting what the customers can see based on these conditions.
The only way is to install a membership plugin that will hide/block the page where the booking form shows intermediate/advanced sessions until they become a member. So, the new users would need to go to the introductory/beginner session; once they book they will be assigned with the user role that grants them access to the other page.
Kind Regards,
Aleksandar Vuković
[email protected]
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