I am writing to you regarding an issue I am currently experiencing with receiving email notifications for appointment validation.
I have carefully checked my email settings and my inbox folders, but I have not found any of the missing emails. Therefore, I would like to ask for your assistance in resolving this problem.
My email address is: [email protected]
I have also not received any notification messages in my spam or junk folders.
Thank you sincerely for your attention and assistance.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
If that's the case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I am writing to you regarding an issue I am currently experiencing with receiving email notifications for appointment validation.
I have carefully checked my email settings and my inbox folders, but I have not found any of the missing emails. Therefore, I would like to ask for your assistance in resolving this problem.
My email address is: [email protected] I have also not received any notification messages in my spam or junk folders.
Thank you sincerely for your attention and assistance.
Best regards,
Hello Marie.
Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
If that's the case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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