Within the booking form 2.0 it is not possible to reset a date selection once a customer has selected a preferred date and time. When you have services, employees and locations that are not available all the time, the customer has no possibility to book e.g. another service since the date is locked once it was selected.
How can we offer the customer the possibility to reset a date and time once it was selected?
At the moment, the customer can go back from the date/time selection and select a different Filiale (in your case), but it's still referring to the previously selected service.
Our developers are aware of this, and they are working on resolving the issue, but I can't say when it will be implemented.
At this time, the only way to select a different service would be to reload the page.
Within the booking form 2.0 it is not possible to reset a date selection once a customer has selected a preferred date and time. When you have services, employees and locations that are not available all the time, the customer has no possibility to book e.g. another service since the date is locked once it was selected.
How can we offer the customer the possibility to reset a date and time once it was selected?
Thanks,
Steffi
Hello Steffi.
At the moment, the customer can go back from the date/time selection and select a different Filiale (in your case), but it's still referring to the previously selected service.
Our developers are aware of this, and they are working on resolving the issue, but I can't say when it will be implemented.
At this time, the only way to select a different service would be to reload the page.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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