Hello, I have a big problem, I created a class where clients can be minimum 1 and maximum 15. But when a client reserves one place, the appointment is no longer available while there are still 14 places left...
It's not a bug for one time because it's happened for every class where there are more than 1 person in this service.
Please can you help me ?
Thank you very much
(Sorry, can't find my buy code to the plugins but I buy it...)
Please access Amelia Settings/Activation Settings and enable the "Allow booking below minimum capacity" slider:
If the minimum capacity is not reached, the appointment will remain in the "Pending" status. There are no options that will automatically cancel the appointment if the minimum is not reached, bt we'll be working on that in the future. For the time being, the employee assigned to the service should manually cancel the appointment and in that case, the "Appointment Canceled" notification will be sent.
Our developers are currently working on automatic refunds, so this will be included in the near future, but at this time, you would need to access the payment provider's panel and manually refund any deposits or full payments related to that appointment.
Hello, I have a big problem, I created a class where clients can be minimum 1 and maximum 15. But when a client reserves one place, the appointment is no longer available while there are still 14 places left...
It's not a bug for one time because it's happened for every class where there are more than 1 person in this service.
Please can you help me ?
Thank you very much
(Sorry, can't find my buy code to the plugins but I buy it...)
Best regards,
Marion
Attached files: Capture d’écran 2023-06-01 à 12.48.28.png
Hello Marion.
Please access Amelia Settings/Activation Settings and enable the "Allow booking below minimum capacity" slider:
If the minimum capacity is not reached, the appointment will remain in the "Pending" status. There are no options that will automatically cancel the appointment if the minimum is not reached, bt we'll be working on that in the future. For the time being, the employee assigned to the service should manually cancel the appointment and in that case, the "Appointment Canceled" notification will be sent.
Our developers are currently working on automatic refunds, so this will be included in the near future, but at this time, you would need to access the payment provider's panel and manually refund any deposits or full payments related to that appointment.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables