Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3382994
Service providers that travel to their clients' locations
Closed

Comments

  • Sean started the conversation

    My business has 3 team members, it's unclear how to best structure our Amelia booking form. We operate a video booth business. We have two sets of equipment, and two completely different service areas (Kentucky and Florida).

    When a client books our services, we travel to their event, setup our equipment, and work from that location. Because of this, we don't have a consistent physical location.

    Right now we have the booking form set up like this:

    • Employees: Instead of employee names, I changed the label to reflect the team that covers each service area) So instead of choosing an employee, our clients choose the (Kentucky, Indiana, Tennessee) service area (or the Central Florida) service area that covers their event
    • Location: (Hanson, Ky and Sanford, FL) Created, but hidden.

    This arrangement is not working with our calendar integration. The calendar generates the addresses of our hidden locations instead of the location of our clients' events (I added this as a custom field). What is the best way to work around this? Should we adjust our settings? our booking form fields? or should we do something else? I'm lost.

    I would assume event photographers, wedding photographers, etc. would have the same issue. Businesses who provide a service and travel to their clients' locations.

  •  1,180
    Uroš replied

    Hello Sean,

    Thank you for reaching out to us.

    Can you please provide me with a screenshot of the issue that you are dealing with and I will assist you with this?

    Looking forward to your reply.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

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