We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3382311
Questions before purchasing
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Comments

  • Preeti Rawat started the conversation

    I wanted to know if I would be getting all the features listed in premium (more importing data from excel, calculation, and advance filter) if i buy the basic version.

  •  1,894
    Miloš replied

    Hi, Preeti Rawat.

    Absolutely.

    All our licence plans have all the features.

    The differences between licences is if they are annual/subscription based, or Lifetime,

    and the number of domains you will get to be activated at the same time.

    -

    1. In regards to annual licences, here is how they work :

    Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store

    If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired), 

    but you won't be able to receive new updates, and you won't have access to premium support.


    2. In regards to the Domains on the licence plans :

    Basic ( 1 domain) , Pro ( 3 domains) and Developer ( unlimited domains);

    and all licence tiers have an unlimited number of subdomains/sub sites,

    so if you have a Staging/Test site as subdomain, you can activate as many as needed.

    And i just wanted to point out that you can try wpDataTables before purchasing

     on our sandbox Demo sites ( you can find links for the main plugin Demo,  

    as well as add-on Demos, in my signature),

    and there is a 15-day money-back guarantee period, 

    so if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)

    Let me know if you have any additional questions. smile.png

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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