We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to offer services to my customers using a virtual "punch card" type approach. Use case: The customer would buy a package of say 10 "services" (yoga class, private appointment etc). Cust could then schedule as they wanted, but on the day the service is delivered it would subtract 1 from the package of 10 "services". The customer would always be able to see how many punches/services were left on the virtual card.
It should notify the customer when the punch card is down to one remaining, prompting them to buy another package of 10.
Hello Steven,
Thank you for reaching out to us.
This is exactly how packages in Amelia work. You can read more about it at the following link.
Please let me know if that worked for you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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