We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We extensively use the beautiful feature that customers don't have to explicitly choose an employee before they book a service. Availability of all employees will be shown then, at first.
However, when you deliberately choose an employee later, availability of that employee is shown in the calendar. Every time you change the selected employee, the availability is properly updated to reflect the right available timeslots.
However, when you change the selection back to 'any employee', the availability isn't updated automatically. This would be very nice to have added as a feature, since the possibility to change the selection back to 'any employee' is already there, it just misses this as a trigger to update the calendar.
Is this something you can add to future versions?
Thanks a lot!
Best regards, Rene.
Hello Rene,
Thank you for reaching out to us.
We have noted this issue and passed it to our developers to change this behavior for one of the future updates, but there is no ETA on this.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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