We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello. Our team member has noticed for several months that his Special days have been wiped out in a few days. He has added Special days more than 20+ times and they keep getting wiped out.
Assuming it's not a glitch from Amelia plugin side, and someone else might be resetting them within our team, how do we find out? Is there any way to see logs of who removes Special days of a Particular Amelia Employee?
Hello Shantanu,
Thank you for reaching out to us.
Unfortunately, there are no logs of this, if they are deleted from the database, you could reach out to your hosting to provide you with the reports from the database and you can see what had occurred there.
If it is form Amelia, there is no option to check which user did so.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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