We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have several locations and only one employee. Is it possible that this employee is e.g. on Monday at location A and on Tuesday at location B?
I noticed that you can only select one location per employee. It would be good to be able to assign more than one location to an employee. Can you help me with this?
Thank you very much and best regards
Hello Martin,
Thank you for reaching out to us.
Each employee needs to be assigned to a default location:
However, when you access the Work Hours tab of the employee, you can assign all your locations to your employee's work hours, or you can freely select multiple locations depending on the day:
This way, your employee will be assigned to all locations you've created, but when a customer books an appointment on one of these locations, all other locations will be blocked during this time.
I hope this helps!
Kind Regards,
Uros Jovanovic
[email protected]
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