We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello I can't update the MasterDetail Plugin. Reason: Update failed: No plugin specified.
What can be the reason for that?
Best regards,
Willi
Hi, Willi.
Sorry for the delay.
-
If you activated the purchase code in wpDataTables Settings/Activation,
the update should be offered in the Plugins section.
On some WordPress installations, you need to deactivate the plugin first in order to see the update offered, so please try that.
If that doesn't work, try going through Dashboard/Updates.
See if you can update the plugin through there, and if that doesn't work either, you can follow the manual update procedures below in order to manually upload the latest version over FTP or your Hosting File manager.
You will see more detailed steps explained in this Guide :
Updating the plugin to the latest version
Let us know if that helps.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables