Hi, we are issuing a problem with wpDataTables and gravity form add on. We recently bought the premium version of wpdatatable to use the sql link functions. Once installed, all the tables I had before with the lite version are correctly visible, but we encounter a problem with uploading a file in every entry, as it returns the NULL parameter and prevents me from displaying the files correctly. The link i shared takes you back to the main table where we find the problem, specifically in the last two records of the table. For the entry we use gravity form add-on.
Also it seems not related to the update of the plugin because we tested it on a stage version and even with the update of wordpress and all the component doesn't work.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out.
Hi, we are issuing a problem with wpDataTables and gravity form add on. We recently bought the premium version of wpdatatable to use the sql link functions. Once installed, all the tables I had before with the lite version are correctly visible, but we encounter a problem with uploading a file in every entry, as it returns the NULL parameter and prevents me from displaying the files correctly. The link i shared takes you back to the main table where we find the problem, specifically in the last two records of the table. For the entry we use gravity form add-on.
Also it seems not related to the update of the plugin because we tested it on a stage version and even with the update of wordpress and all the component doesn't work.
Please help!
Thank you
Attached files: data problem.PNG
Hi, Michele.
Firstly we apologies for all the time it took to respond on your initial ticket.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3378722
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience.
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out.
Thank you for your understanding.
Kind Regards,
Miloš Jovanović
[email protected]
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