We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3379483
Display bug on service view : missing ID
Closed

Comments

  •  1
    Ludovic started the conversation

    Hi,

    on the Service page of Amelia, there is a display bug.

    When a service name is long, the end of the name is not visible, and the ID of the service is invisible too. 

    I've checked and it's because of a wrong CSS class :

    el col {overflow: hidden}

    I was trying to set up Amelia for a customer and I had to untick the overflow property to be able to see the service ID. 

    Even then, the display isn't fully correct, so probably some other classes should be modified.

    My customer's website is using Divi, I don't know if that interferes?

    Anyway it would be much more practical to display the informations a different way :

    1/ The ID

    2/ The service name, or category name, or offer name.

    Because when you use shortcodes your first priority is to have the ID, you don't care so muche about the full name of the service or category or offer !!

    Regards,

    Ludovic


  •  2,576
    Aleksandar replied

    Hello Ludovic

    I have forwarded your suggestion to our developers, so the ID is shown first, and then the service name. We're going to redesign the back-end of the plugin as well in the near future, so your suggestion will be taken into account, and I hope that it will be implemented once the new redesign is implemented.

    For the time being, you can install a plugin "Add Admin CSS" and insert this custom CSS, so the name of the service is shown in two lines:

    .am-services-categories .am-service-card h4 {
      white-space: normal !important;
    }
    .am-services-categories .am-service-card h4 .am-service-data-id {
      display: block !important;
    }
    

    And it will look like this:

    1232800089.png


    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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