We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3377994
Problème erreur
Closed

Comments

  •  1
    montaigne olivier started the conversation
    May 24, 2023 at 6:59pm

    bonjour voici des code qui apparaisse sur les pages en 404

    En version php 7.4 il n y a pas d erreur, mais en version 8.0 , 8.1, et 8.2 , j'ai les erreurs suivantes  

    Version wp 6.2.2

    Limite memoire php 640M

    Warning: Attempt to read property "post_content" on null in /home/clients/349ced0b9919dc558b93b84773547ac6/sites/feesdeslys.com/wp-content/plugins/ameliabooking/ameliabooking.php on line 339 Warning: Attempt to read property "post_content" on null in /home/clients/349ced0b9919dc558b93b84773547ac6/sites/feesdeslys.com/wp-content/plugins/ameliabooking/ameliabooking.php on line 340 Warning: Attempt to read property "post_content" on null in /home/clients/349ced0b9919dc558b93b84773547ac6/sites/feesdeslys.com/wp-content/plugins/ameliabooking/ameliabooking.php on line 341 Warning: Attempt to read property "post_content" on null in /home/clients/349ced0b9919dc558b93b84773547ac6/sites/feesdeslys.com/wp-content/plugins/ameliabooking/ameliabooking.php on line 342 Warning: Attempt to read property "post_content" on null in /home/clients/349ced0b9919dc558b93b84773547ac6/sites/feesdeslys.com/wp-content/plugins/ameliabooking/ameliabooking.php on line 343 Warning: Attempt to read property "post_content" on null in /home/clients/349ced0b9919dc558b93b84773547ac6/sites/feesdeslys.com/wp-content/plugins/ameliabooking/ameliabooking.php on line 344

  •  1,712
    Marko replied
    May 25, 2023 at 8:45am

    Hello olivier,

    Thank you for reaching out to us.

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Looking forward to your reply. 

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

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  •   montaigne olivier replied privately
  •  2,576
    Aleksandar replied
    May 30, 2023 at 9:41am

    Hello there.

    Marko is out of the office, so I'll jump in.

    This is just a warning, not an error. The line in question refers to the "Amelia Search" booking form which is soon to be deprecated.

    If you're using this form, please replace it with the new Catalog Form 2.0. Either way, even if you're not using this form, please tell me if you're seeing this error on actual pages, or only on random pages?

    If it's on random pages, it's nothing to be worried about, and since this is just a warning, it doesn't affect the plugin or your site.

    Please make sure to disable the debugging in your wp-config.php file, since this should only be enabled while you're debugging an issue. Leaving this on may show multiple warnings and notices that actually have no affect on your site.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables