We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to search within events by name but it is not working, I am just getting the full list. Search within appointments is still working.
Hello Mandy,
Thank you for reaching out to us.
We can not replicate the issue, we are sending you a screenshot in the attachment.
Can you please send us a short one-minute video of the issue so that we can take a closer look?
Looking forward to your reply.
Attached files: Selection_012.png
Kind Regards,
Marko Davidovic [email protected]
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Sorry I have been unwell and then busy but I still have this problem. I attach video showing how the search is not working.
Attached files: Recording 2023-06-22 215716.mp4
Hello Mandy,
We are sorry to hear that, hopefully you are all better now.
You need to adjust your time frame. At this time you are only searching event for this one day
You can expand this to several months and then you can search events in a greater period of time.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko
I restricted it to one day to make it easier for you to see. It is exactly the same with a longer time frame. Previously I was able to select just one event e.g. yoga to check all those events but now I get the whole list, I can not select by name.
I hope this makes it clearer.
Mandy
Hello Mandy,
In the meantime I have forward this to our developers and they have told me that we have a minor bug related this and this should be fixed in next update which will be soon.
We do apologize for the inconvenience.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables