We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3376568
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Comments

  • Walter started the conversation
    May 23, 2023 at 8:44am

    Hello, I wanna book a course for 3 days, every day 8 hours. Is it possible a customer can choose 3 days in the booking calender?
    Or what is best way to do it?
    I created events, but then it is showing all events for long time... I wanna see only next 4 weeks for every event..
    It´s working fine with woocommerce, thanks for solution yesterday.


    thanks in adavnce Walter

  •  1,712
    Marko replied
    May 25, 2023 at 5:56am

    Hello Walter,

    Thank you for purchasing our product, and for reaching out to us.

    If you already have our licenses, please write to us in the Amelia category. 

    The reason we ask you to do this is that there has been a lot of abuse. 

    Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. 

    Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.

    We hope you understand.

    1. If you create event that last 4 days once customer buys a ticket for that event he will buy a ticket for all 2 days.

    2.I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?

    3. You are most welcome and we are glad that we were able to help you.

    Looking forward to your reply. 


    Kind Regards, 

    Marko Davidovic [email protected]

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