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  Public Ticket #3376108
Events & Empty Cart
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Comments

  • Matthew Bambrick started the conversation

    When my customers try to book an event they set the details and then nothing gets passed through to woocommerce to book and pay for the event

  •  1,622
    Marko replied

    Hello Matthew,

    Thank you for reaching out to us.

    In Amelia/setting/payments you have the option to Set MetaData and Description

    9398059981.png

    This should help. 

    Just enter the placeholder for information that you want to be shown there and that is it.

    If you have any more questions please open another ticket and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 

    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

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  • Matthew Bambrick replied

    I added some info but this didnt work. 

    My customers can fill in the sign up form as normal but then when it goes to move to woocommerce for the purchase of the event, the information doesnt get displayed and therefore cannot finish purchase


  • Matthew Bambrick replied

    This is the message 

    Attached files:  Screenshot_66.png

  •  1,622
    Marko replied


    Hello Matthew,

    Can you please chek if you have connected Amelia's appointments to products in WooCommerce?

    We will explain how the logic between Amelia bookings and WooCommerce Products works:

    -

    Once you enable WooCommerce as a payment method,  in Amelia settings/Payment settings,

    a new Woo Product is automatically created , named "Appointment".

    9387954985.png

    You will be able to see it in back-end of WordPress in WooCommerce/Products:

    3177928457.png

    By default, all services/events are connected to this WooCommerce product,

    you are able to edit it/rename it, etc.

    You are also able to add multiple products and choose which product is connected to which Service/Event.

    In Amelia, go to the Services page, edit one of the services and you will see Settings/Payments tab.

    Here you will see the option “Select WooCommerce product” where you can choose a product that will be connected to this service. 

    2128350322.png

    The same applies to Events

    This way, you will be able to set different taxes and other WooCommerce options for each product and each service/event in Amelia.

    After setting the product, you can set the Tax and/or invoice option, or if you don’t need either of these options, you can start using the WooCommerce payment methods

    1. We have recently updated our Documentation page that explains how you can connect the statuses between Amelia and WooCommerce;

    2. You can also add taxes, and invoices if you wish, with WooCommerce as well;

    3. In the “Redirect page” option you can choose to which page customers will be redirected to after they finish their booking successfully. If you select the “WooCommerce Thank you page”, your users will stay on the last page of WooCommerce, and if you chose the “Amelia Add to Calendar page”, your customers will be redirected to the Congratulations page in Amelia, with the option to add their appointment or event to their calendar. -

    All of this is explained on this page - https://wpamelia.com/woocommerce-integration/

    If you can please check it out, and let me know if anything was not clear and if you have further questions. Thank you.


    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables