I hope this message finds you well. I am writing to seek assistance with two issues I am encountering with the Amelia plugin. I would greatly appreciate your guidance and support in resolving these matters. Please find below a description of each problem:
Display Issue on Front-end:
For the past two days, I have been experiencing a display problem on the front-end of my website. Although I have successfully created a category, service, and assigned an employee, none of the content is appearing on the website. Both the calendar and the services are not being displayed as expected. I have thoroughly reviewed my settings, but I have been unable to identify the cause of this issue. Could you please help me troubleshoot and resolve this display problem?
Different Opening Hours for Each Spa Room:
I am in the process of creating a spa website that consists of two different spa rooms. My objective is to assign unique opening hours for each room to accommodate their specific availability. However, I have not been able to find a way to set separate opening hours for each room within the Amelia plugin. Could you kindly guide me on how I can configure different opening hours for each spa room?
Thank you very much for your attention to these matters. I appreciate your prompt assistance in resolving these issues. If you require any additional information or access to my website, please do not hesitate to let me know. I look forward to your response and solution.
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
You can configure spa rooms as employees in Amelia and on the Assigned services tab on the Amelia/Employees page, you can configure prices for specific employees.
Hope this helps you.
Please let me know if you have any other questions.
Hi !!
I hope this message finds you well. I am writing to seek assistance with two issues I am encountering with the Amelia plugin. I would greatly appreciate your guidance and support in resolving these matters. Please find below a description of each problem:
Thank you very much for your attention to these matters. I appreciate your prompt assistance in resolving these issues. If you require any additional information or access to my website, please do not hesitate to let me know. I look forward to your response and solution.
Best regards, Farouk
Hello Farouk,
Thank you for reaching out to us.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
You can configure spa rooms as employees in Amelia and on the Assigned services tab on the Amelia/Employees page, you can configure prices for specific employees.
Hope this helps you.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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