We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Can you please explain the difference between Events and Appointments?
I am a Yoga teacher and don't understand the difference and how and when to use either?
Thank you.
Maja
Hello Maja,
Thank you for reaching out to us.
Events can be used for various occasions, from basic one or multiple days traveling tours, scheduling conferences to set up group training or classes that repeat for some period of time. For whatever you need, you can create one or multi-day events, that can repeat and even have assigned employee that works on your everyday services.
You can read more about it on this link https://wpamelia.com/working-with-events/.
An appointment is an arrangement that one or more customers make when they book a service that is delivered by one of your employees. Once you have completed your employee(s) and service(s) setup, your clients will be ready to start booking appointments. In order to schedule an appointment, you or your customer need to choose a service, an employee that will provide the service, available date, and available time slot.
You can read more about it on this link https://wpamelia.com/working-with-appointments/.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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