We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
in the past it worked that I could pass VAR1 via URL parameter this way:
../stock/?var1=11
then 11 was used as value vor parameter var1.
Now this is not working anymore? how to get that back?
Hi, Isabel.
Sorry for the delayed reply.
-
Could you show us more details in which way did you configure the URL parameter?
If you can show us any screenshots or a Video additionally.
Just make sure to mark reply as Private, if it has any sensitive data, for safety.
- Are you perhaps adding this directly as a table source URL ( If the table is linked to live data source),
or are you adding this to the page URL itself?
We will do our best to advise and help you achieve the goal.
If we can also check at the back-end setup, please.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
- And point us to the table, ID, please, as well as the front-end page URL.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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