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  Public Ticket #3374674
Booking and Payment system
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  • Floss knight started the conversation

    Amelia Pro

    We are a trusted Therapy platform with multiple therapists 85 current - growing to 200 in 6 months ambition to scale to in a year looking for a new booking system

    We currently use Setmore

    We need each therapist profile photo and details displayed.

    https://www.uktherapyguide.com/therapist

    Payment

    https://www.uktherapyguide.com/

    Required functionality:

    Features for booking service

    Strong customer support

    Admin control

    Multiple profiles (80 +)

    Multiple services

    Payment

    booking

    Synched diaries with staff google apple

    Notifications

    Text marketing

    Email

    Customer reports

    Data reports

    Number of Sessions booked by month

    Session count

    Revenue

    Sessions cancelled

    Client can:

    Create and edit account

    Book an appointment

    Add voucher code when booking therapy

    Change / cancel appointment

    Download an app

    Therapist can:

    Create and edit account

    Change calendar

    Access training videos

    Change notifications

    See their clients’ contact details

    *cannot see any data for other clients or therapists

    Admin can:

    Create and edit admin accounts

    Add pixels to the booking pages so conversion events can be created

    See all therapists’ data

    Edit appointments

    Edit availability

    Setup voucher codes

    Setup automated notifications:

    email to client

    email to therapist

    sms to client

    sms to therapist

    Notifications can be edited so that required information can be sent (e.g. therapist name & phone number is sent to client & vice-versa)

  •  1,562
    Marko replied

    Hello again,

    I can see that this is a duplicate ticket, and we already covered this topic in another ticket:

    https://tmsplugins.ticksy.com/ticket/3373106/

    For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.

    We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!

    If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!

    Thank you for your understanding! 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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