We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I installed latest version *(5.6) but can't get the latest feature with fixed header to work. It shows up in the backend, but not in the front-end. There is at the moment no documentation for this feature.
Glad if you can advice.
Best regards
Mike
Hello, Michael.
Sorry for a late reply.
-
Thank you for reporting this bug.
Our developers have already made a fix, and our QA Team is just testing to make sure that everything will work now without causing any other issues in the plugin,
then our developers should release a small Update tomorrow with this new fix.
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The current "temporary workaround" is to go in your main plugin settings/Custom JS and CSS,
and disable/uncheck this option : Use minified wpDataTables Javascript.
Let us know if that works for you, until our devs release the new small update with a permanent fix.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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