We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3374183
Selecting a filter via button
Closed

Comments

  •  2
    Daniel started the conversation
    May 19, 2023 at 1:24pm

    Hi,

    We want to have 2 employees on a booking form. We have the filters where you can select an employee.

    We have a section on the site where it will say, book a session with 'employee_a' and another button with book a session with 'employee_b'.

    Is it possible to select a filter from clicking one of these buttons? As the form is on a different page from the profiles and we want to automatically select an employee on the form.

    Thanks!

  •  1,712
    Marko replied
    May 22, 2023 at 7:16am

    Hello Daniel,

    Thank you for purchasing our product, and for reaching out to us.

    If you already have our licenses, please write to us in the Amelia category.

     The reason we ask you to do this is that there has been a lot of abuse. 

    Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. 

    Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.

    We hope you understand.

    You can set different employees on separate booking forms using our short codes. For example like this

    1. [ameliastepbooking employee=1] if you want to show the booking form for the employee with ID 1,

    Hope this helps.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 



    Kind Regards, 

    Marko Davidovic [email protected]

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