I installed Amelia to test its functions, I created an event with three dates of the same program, I bought the license and activated it, I made purchase tests, 10 spaces were filled that I had configured and then I wanted to edit the event to increase the spaces to 20 and not would you let me. I tried to create new events and it doesn't allow me either, I press save and it doesn't, it doesn't confirm saving the changes. Please your urgent help.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Hello, thanks for your answer, I checked that the administrator user in the tests made a purchase, so he was a customer, I deleted him and now it works.
I installed Amelia to test its functions, I created an event with three dates of the same program, I bought the license and activated it, I made purchase tests, 10 spaces were filled that I had configured and then I wanted to edit the event to increase the spaces to 20 and not would you let me.
I tried to create new events and it doesn't allow me either, I press save and it doesn't, it doesn't confirm saving the changes.
Please your urgent help.
Hello Jose,
Thank you for reaching out to us.
Can you please check in WordPress users if you have several roles added to this user? For example admin and employee.
If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello, thanks for your answer, I checked that the administrator user in the tests made a purchase, so he was a customer, I deleted him and now it works.