Hello James,

Thank you for your interest in our product.

Yes, customer can access their profile and their appointments in the customer panel. You can read more about it on this link https://wpamelia.com/front-end-customer-panel/.

As for a way to have customers only have one service option before being able to book other services. Unfortunately, currently, this feature is not built-in in Amelia.

Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the future. But there may be a workaround you're interested in.

Any membership plugin (like MemberPress, or Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users). You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins. 

We wish you all the best.

Have a nice day. 

Hello James,

1. I'm using the category booking wizard and it seems that it only shows if I'm logged in and it doesn't show if I'm not logged in. Is there a setting that I missed that only allows logged-in users to see the booking wizard? - We can see that you have found the issue but inn 99% of cases the reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in a Security plugin (if you have any), or they're on your server's side. 

The best option would be to reach out to your hosting provider, send them the link of the booking page and tell them exactly what you told us - you can see the page when you're logged in as an admin, but you can't see it from an incognito window (or when you're logged out). They should be able to lift the block, so admin-ajax calls are sent for non-logged-in users also.

2. I did have another question though. We go to our client's location for our appointments. I was wondering if there is an option to get an address when they are booking the appointment. - Yes, of course you can create custom fields and ask for a customers address 

3. Service work hours depend on employee work hours. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.

When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:

My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.

You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.

If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

We wish you all the best.

Have a nice day. 

Hello James.

Marko is out of the office so I'll take over.

This would be achievable in 2 ways:

1. With the Recurring Appointments feature, where your customers would have the freedom to select how many times, and in what manner the appointment will be repeated (for example, every day, 10 recurrences). However, since there's no way to have it repeat twice a day, they'd need to book 2 recurring appointments.

2. You'd need to purchase Amelia Pro or Amelia Developer license, in order to use Packages. You'd be able to create multiple packages where you'd define how many appointments can be included in a package, so your customers would be able to book these one by one.

The downside is that they need to select each time slot for each appointment in the package, so I don't know if either of these two options would suit your needs.