We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Connecting with Woocommerce is fine, when customer books via front end. price goes through nicely. VAT is allright. Price is 120, then VAT is correctly calculated to 99,17 + 20,83 = 120 in Woocommerce orders. so price settings seem fine.
But, when we book via the back end, we use a notification mail and therein we work with a Payment Link %payment_link_woocommerce%. Then the booking becomes an order in woocommerce too, but the VAT is put on top of the 120 in stead of including it in the price it is put on top of it..
How to fix this?
Hello Rene,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
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