when someone chooses stripe as option , the fields asking for card details show up but these fields are hidden on the screen as one has to scroll down to see it. Is there any way to make it visible without scrolling? While testing there were a few people who didn’t understand they had to fill the fields in the same page and they pressed continue button so it threw an error and the people were confused what they were doing wrong.
Email notification for Appointment Next Day Reminder and Appointment Follow Up are not sending to the client, can you please help me with this. Rest all mail are working fine.
We do not see any service on your site that requires payments
Can you please send us URL of that page?
As for cron reminder notifications cron is not Amelia's feature cron is a WordPress feature.
You can use cron with Amelia, but setting cron is not part of Amelia's support because it is not our feature.
If your cron is not working and you cannot set it up, you need to contact your hosting provider so that they can set up cron for you.
We will try to help you as best we can in the meantime cron is a Linux utility that schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks like in our plugin for notifications.
Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.
GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null
WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.
So, if you already read that, and still need some clarification here's some further info.
You copy only the URL from below a scheduled notification:
Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:
Then go back to the "Cron Events" tab and click on "Add new":
Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:
file_get_contents("yourURL");
Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:
Click on Add Event, and that's it.
The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.
For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.
I hope that helps in case it doesn't please contact your hosting provider.
Both the laptop and mobile view don’t show card details fields unless you scroll down. It’s not visible without scrolling. Is it possible to increase the size of the window or something to make it visible to customers at the first glance?
Yes, we found the payment on your form as well but this is how our booking works you need to scroll down to the card section. We will check if this is possible to achieve with some custom CSS or not and we will contact you on this ticket.
Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
If you need help with adding custom JS to the page, please take a look at this article.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
when someone chooses stripe as option , the fields asking for card details show up but these fields are hidden on the screen as one has to scroll down to see it. Is there any way to make it visible without scrolling? While testing there were a few people who didn’t understand they had to fill the fields in the same page and they pressed continue button so it threw an error and the people were confused what they were doing wrong.
Attached files: IMG_2270.jpeg
IMG_2269.jpeg
Hello Srashti,
Thank you for reaching out to us.
Unfortunately, no, this is a mobile view and this is how the form looks on a phone view.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Email notification for Appointment Next Day Reminder and Appointment Follow Up are not sending to the client, can you please help me with this. Rest all mail are working fine.
hi Marko,
Even in the laptop view it shows up like the mobile view.
The laptop view also doesn’t show the card fields without scrolling
Hello Srashti,
We do not see any service on your site that requires payments
Can you please send us URL of that page?
As for cron reminder notifications cron is not Amelia's feature cron is a WordPress feature.
You can use cron with Amelia, but setting cron is not part of Amelia's support because it is not our feature.
If your cron is not working and you cannot set it up, you need to contact your hosting provider so that they can set up cron for you.
We will try to help you as best we can in the meantime cron is a Linux utility that schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be very useful to automate repetitive tasks like in our plugin for notifications.
Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.
Also, you can try this:
*/15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"
Or this:
*/15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'
Or this:
GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null
WP Crontrol plugin is the best option if you're not familiar with cron jobs. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.
So, if you already read that, and still need some clarification here's some further info.
You copy only the URL from below a scheduled notification:
Then, go to Tools/Cron Events, and click on the "Cron Schedules" tab. In it, add a 15-minute interval:
Then go back to the "Cron Events" tab and click on "Add new":
Below it, select the "PHP Cron event" radio button, and add the URL you copied from Amelia/Notifications in this form:
Below it add the name and set it to run a few minutes in the future, using the provided time format. So, if you're adding the cron event at 12:45 (local, current time), set it to run at 12:50; and then select the schedule you previously selected:
Click on Add Event, and that's it.
The cron runs every 15 minutes and checks if there's an email to be sent. So, in Amelia Notifications, your scheduled notifications are set to run every day at a certain time. If you set that time to be 15:00 (for example), the emails will be sent when the cron runs after that time.
For example, there's an appointment booked for tomorrow, and it's currently 14:44 - the cron runs, but since it's not yet 15:00, it doesn't send anything. It runs again after 15 minutes, so at 14:59, but there are still no emails flagged by Amelia, so it doesn't send anything. Then it runs again at 15:14 and it sees there's an email that should've been sent at 15:00, so it sends the email. It will only send emails when Amelia sees an appointment scheduled for the next day.
I hope that helps in case it doesn't please contact your hosting provider.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I can clearly see payment options. It’s in sandbox mode
Here’s the url
https://healinginsightfully.com/appointments/
did you check this? It’s in sandbox mode
Both the laptop and mobile view don’t show card details fields unless you scroll down. It’s not visible without scrolling. Is it possible to increase the size of the window or something to make it visible to customers at the first glance?
I am attaching a screen recording below.
Attached files: RPReplay_Final1684548784.mp4
any update?
update?
Hello Srashti,
Yes, we found the payment on your form as well but this is how our booking works you need to scroll down to the card section. We will check if this is possible to achieve with some custom CSS or not and we will contact you on this ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Srashti,
We just got the feedback from our colleagues and they have told us that you can use this custom CSS and you can expand it per your needs
Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
If you need help with adding custom JS to the page, please take a look at this article.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Srashti,
We forgot to mention that it will look like this
But we do not have extras for example so you need to adjust it per your needs.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables