We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
i'm building a website for jetski rental, wakeboard, efoil. Maybe i have made an mistake buying your plugin for that..
I have tried to create my first service and i have seen that i must add an employe, but i don't need that. I only need that the client can choose the date and the hour for rent his jet ski, and for exemple if the client need to rent two jetski he should be able to select how much jetski he want to rent. For exemple i have 9 jet ski to rent, if one client book two jet ski at an specific hour it must remain 7 jet ski for this specific hour.
You think your plugin is good for that ? it will be the same for wakeboard and efoil.
Hope your plugin can do that, if not i will go for an refund, sorry
thank you for your time
Hello Rémi,
Thank you for reaching out to us.
You can achieve this with Amelia. Services in Amelia can not function without an employee but you can hide employee choice in customize section like this
Also, you can set that your service is a group service and you can do that easily bay setting the service capacity to 9 and that is it.
Hope this helps.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Hi,
I have tried to setup your plugin for jetski/efoil rental but it doesn't match my need.. I had really tried. So i'm asking you for an refund, i hope you can. Thank you for your time
To explain for exemple one of issue is that i don't want to see all services in the booking widget, i have one page for each product so i only need an widget for each product. So basically i only need the calendar to select the time of the booking and the number of persons for the activity. I don't know if the plugins is really made for outdoor activities/tours.
Hello Rémi.
We're sorry to hear you won't be using the plugin after purchase, but we can understand.
After all, that's why we have a refund policy, so you can purchase the plugin and submit a refund request if it doesn't suit your needs.
I'll forward your use case to our developers, so we can work on it in the future.
You should receive your refund within 5 business days.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables