As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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hello, i need to know what happens in the case of annual license expires and no payment is made to renew it, the plugin does not work anymore? the existings dynamic tables or charts (DB querys) stops showing data? if can explainme this kinds of scenarios will be really nice
Hi, cristian.
Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store.
If you unsubscribe, you will not be charged on the next renewal date, and after that date passes, you will still be able to use the plugin (the version you updated to last before the subscription expired),
but you won't be able to receive new updates, and you won't have access to premium support.
Let me know if you have any questions.
Kind Regards,
Miloš Jovanović
[email protected]
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