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  Public Ticket #3372279
Event Placeholders in Notification
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Comments

  •  1
    Angela started the conversation

    Good day, I would like to send out confirmation emails to customers who have booked an event and would need specific email placeholders for the three items below. 

    1. Event name
    2. Event Date & Time
    3. Event Price

    For clarity, I only have events in Amelia. I don't have services or employees listed in there.

    This is the email I would like to send out:

    Hi {customer name},

    Thank you for registering for {event name}. Below are the confirmation details for the 3-day course:

    [event name]

    [event dates]

    [event time]

    [Event Price]


    Thanks!

  •  1,622
    Marko replied

    Hello again Angela,

    I can see that this is a duplicate ticket, and we already covered this topic in another ticket:

    https://tmsplugins.ticksy.com/ticket/3372041/

    For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.

    We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!

    If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!

    Thank you for your understanding!

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 

    Kind Regards, 

    Marko Davidovic [email protected]

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