Can u tell me please how can I fix the "apontment's time" (8 am in the attached example) in Amelia, to the correct time (what is showing up in my calendar, in the website and client's e-mail; 9 am in the attached example)?
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Dear Amelia,
Can u tell me please how can I fix the "apontment's time" (8 am in the attached example) in Amelia, to the correct time (what is showing up in my calendar, in the website and client's e-mail; 9 am in the attached example)?
Thank u,
Franciska Kádár
Attached files: Screenshot_20230517_111023_com.android.chrome.jpg
Screenshot_20230517_111110_com.android.chrome.jpg
Hello Franciska,
Thank you for reaching out to us.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in the back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Kind Regards,
Uros Jovanovic
[email protected]
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