We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good day, I would like to send out confirmation emails to customers who have booked an event and would need specific email placeholders for the three items below.
For clarity, I only have events in Amelia. I don't have services or employees listed in there.
This is the email I would like to send out:
Hi {customer name},
Thank you for registering for {course name}. Below are the confirmation details for the 3-day course:
[course name]
[dates]
[time]
[Price]
Thanks!
Hello Angela,
Thank you for reaching out to us.
In the notifications section, you have an event notifications template that you can change per your choice
Then when you choose event notifications you can see all available placeholders on the right side in Show Email Placeholders
You can choose available placeholders and you can create a template for notification as you wish.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Thank you so much for your help!