We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
the manual to integrate what's app seems to be outdated.
Please prove me with up - to -date instructions how I can integrate it in Amelia, so that I can send notifications to our clients.
This was one of the key features that made me buy the pro license.
Thank you,
Olav
Hello Olav,
Thank you for reaching out to us.
The change was with the following part:
On the next page, you will be able to create new templates that will be used in Amelia. Simply click on “Create Message Template” in the top right to start.
When creating a template, the category needs to be “Transactional”. Then, you define the name of the template (you can use the same names seen in Amelia, like “appointment_approved”, “appointment_pending”, and so on) and select the languages that you use in Amelia. After you configure this, click on “Continue” in the top right corner.
Please note:
Can you please let me know which categories are available now?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,thank you -
but I think we misunderstood each other.
The way Facebook is handling the set up process of the WhatsApp is not like described your video and manual.
Therefore, I can not do the set up -
please provide me with an updated Manuel for the setup process -
thank you!
Hello Olav,
Cna you please let me know what the exact difference is so we can check the documentation and update it so that is corresponds with the current version of Meta?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables