We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
Thank you for your reply on my previous pre-purchase question, it's very much appreciated. I would be very grateful if you could please let me know how the locations work in relation to the calendar.
I have two locations, a pavilion hall (L1) and a sports field (L2). These are operated separately for bookings. If a customer booked a Yoga session in the pavilion hall (L1) on 01/06/2023 at 11am for one hour would another customer be able to book the sports field (L2) for a football game at the same date and time/duration or would this be rejected as a duplication/double booking.
Many thanks, Mel
Hello Mel,
Thank you for your interest in our product.
You can achieve this with Amelia but in this case if you want to offer 2 services at the same time you need to create 2 employees. If you have 1 employee working on 2 services at the same time as soon as it is booked on service he automatically becomes unavailable for a second service in that time slot to prevent double booking.
Hope this helps.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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