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  Public Ticket #3369610
Separate DB Connection - Postgresql
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Comments

  •  1
    E started the conversation

    Hi,

    Is there a reason pgsql isn't an option as a driver? I can' connect to my Postgresql database hosted on Google Cloud. I think it might have to do with the driver as I am able to connect with the same credentials with other programs.

    Also, when I go to "System Info" in wpdatatables, I see the following: "Installed - PDO Drivers: mysql, pgsql, sqlite"

    This is for my Wordpress domain though, not my separate DB connection. Could anyone assist in troubleshooting on what I can do to connect to my Postgresql database hosted in Google Cloud?

  •  1
    E replied

    also - do we need to whitelist wpdatatables ip addresses? If so, what are those addresses?

    If not, are there any external ip addresses I need to whitelist in Google cloud?

  •  1,849
    Miloš replied

    Hi, E.

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    I can see that this is a duplicate ticket, and we already covered this topic in another ticket:

    https://tmsplugins.ticksy.com/ticket/3368163/

    For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.

    We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!

    If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!

    Thank you for your understanding!

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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