We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
as I am the only person in my company - I would like very much to get rid of the annoyance of "Employee" texts everywhere. Is there a way to do that?
If not, please at least share with me how to hide the Employee text and image in the description of included services in a package in catalog booking form 2.0 like you see here:
Thank you in advance!
Hello Christian,
Thank you for reaching out to us.
There are several places where you can change these labels for example
So you need to go through each step of a booking form and check the labels and change them there.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
please read the ticket again. You did not answer my question at all.
Best,
Christian
Hello Christian,
You cannot turn this off everywhere, and you mentioned "I would like very much to get rid of the annoyance of "Employee" texts everywhere" and we have gave you a solution for that. You can change the labels.
If you meant something else then I'm afraid that we didn't quite get what you want to achieve exactly?
Can you explain to us in a little more detail?
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko,
thank you for the quick reply.
Changing the labels does nothing - unless I can change the labels to not show anything - as I do not want the text, or any text there.
My second question was:
"If not, please at least share with me how to hide the Employee text and image in the description of included services in a package in catalog booking form 2.0 like you see here:"
Best,
Christian
Hello Christian,
Unfortunately, currently, this feature is not built-in in Amelia. We can try and hide this with some custom CSS since this option is not built in Amelia. Please send us the URL of that page where we can find this
And we will try and see if this can be achieved with CSS.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables