We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi together,
we would like to translate the employee notification, but we can't find a language button like in the customer notifications.
best regardsHow can we translate the email notifications for the employees?
Attached files: Bildschirmfoto 2023-05-11 um 08.27.09.png
Hello Marko,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. All notifications must be written manually from scratch for other languages. There is no automatic translation button. You need to write them down yourself.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hello and thank you for the answer.
You have misunderstood me.
We do not need automatic translation.
The question is: Why is it possible to create templates in different languages for the notifications for customers and not for the notifications for employees?
See my screenshot (top right -> language button in the view for customers, this is not available in the view for employees).
in the near of the text "email placeholders"
How can we create notifications for employees in other languages if there is no language switch like there is for customer notifications?
Attached files: Bildschirmfoto 2023-05-11 um 08.27.09.png
Hello Marko,
We do apologize for the misunderstanding and unfortunately, currently, this feature is not built-in in Amelia.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables