We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello there! :)
I am interested that is there a way to delete an appointment on the front-end employee panel? I can't see delete button, and when I turn the client to an other status, and others make an appointment on this date, the appointment will be called "grouped appointment" in the Calendar, and it's really confusing.
Of course I can delete it from the Calendar at the end of the day, but as a car service, we don't have time to log in every time a client refuses his appontment.
Thanks,
Zsolt
Hello Zsolt,
Thank you for your interest in our product.
Unfortunately, currently, this feature is not built-in in Amelia. Only the admin can delete things in Amelia. Employees can not delete the appointments they can only cancel it and when they cancel it the space will free up and the new customer can book that time slot.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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