As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Yo soy de Perú y cuando se envía automáticamente una notificación a mi cliente de EEUU lo envía con la misma hora que yo tengo.
Ayer hice un reprogramación en la cita de un cliente y al cliente le llego la misma hora a su correo que a mi. Y eso no es correcto ya que a mi debería llegarme por ejemplo las 9pm y a mi cliente 10pm por que esta en otro país.
Me ayudan con eso.
Gracias.
Hello Alan,
Thank you for reaching out to us.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Kind Regards,
Uros Jovanovic
[email protected]
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