We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi There,
I have a question. I am just checking some changes i have made for an website but when i choose the payment online method, its working perfectly, but once i choose the pay on location method, it keeps on loading after i go to the next page and it won't go any further.
Can you see if there is a bug or something?
Attached files: bsd.png
Hello Angelo,
Thank you for reaching out to us.
We went on your site but as far as we can see everything is working fine you can see that in the screenshots
We can not replicate the issue and when we try everything is working well.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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