I purchased the Basic version by mistake using a discount code.
I'd like to get a refund so I can purchase the pro version with the same discount code please.
I have logged a request for a refund and it's quite urgent as there are bugs that I am trying to sort out on my site. Please can you assist as soon as possible.
We just got the feedback from our colleagues and they have told us that the refund has been issued to you already. When you get it you can buy the new license.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hi,
I purchased the Basic version by mistake using a discount code.
I'd like to get a refund so I can purchase the pro version with the same discount code please.
I have logged a request for a refund and it's quite urgent as there are bugs that I am trying to sort out on my site. Please can you assist as soon as possible.
Thanks in advance.
Hello James,
Thank you for reaching out to us.
I will forward this to our billing team and as soon as we get feedback from them we will contact you on this ticket.
Kind Regards,
Marko Davidovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello James,
We just got the feedback from our colleagues and they have told us that the refund has been issued to you already. When you get it you can buy the new license.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables